These Terms of Use (“Terms”) govern access to and use of the Torque Lab website, progressive web application, and related services (collectively, the “Service”). The Service is operated by the person or entity that makes Torque Lab available (“Operator,” “we,” “us,” or “our”).
By creating an account, requesting membership, clicking to accept, or using the Service, you agree to these Terms, the Privacy Policy, and the Medical & Safety Disclaimer. If you do not agree, do not use the Service.
1. Who may use the Service
- You must be at least 18 years old, or the age of majority in your jurisdiction.
- If you are between 13 and 17, you may use the Service only with verifiable consent of a parent or legal guardian who agrees to these Terms on your behalf.
- The Service is for your personal, non-commercial training use only.
- You may not share your account. Memberships are individual.
2. Not medical, professional, or coaching licensure
Torque Lab is a software tool that generates training suggestions using algorithms and large language models. It is not a healthcare provider, physical therapist, athletic trainer, registered dietitian, or licensed personal trainer, and it does not create a professional–client or doctor–patient relationship.
All programming is informational and educational. You must read and agree to the Medical & Safety Disclaimer before finishing your profile. Always consult a licensed physician or other qualified medical professional before beginning or changing any exercise program.
3. Assumption of risk — exercise can cause injury or death
Physical training involves inherent and significant risks, including without limitation: muscle strains, joint injury, disc injury, tendon or ligament tears, fractures, cardiovascular events, rhabdomyolysis, dizziness, falls, equipment accidents, aggravation of existing conditions, and in rare cases disability or death.
You use the Service entirely at your own risk. You are solely responsible for determining whether any suggested exercise, load, volume, or frequency is appropriate for you.
Injuries, limitations, pain history, and other health information you enter are athlete-reported. The Operator does not verify, diagnose, or independently assess that information. Omissions, inaccuracies, or outdated entries can cause the Service to suggest contraindicated work. That risk is yours.
4. Release and waiver of claims (injuries)
To the maximum extent permitted by applicable law, you hereby irrevocably release, waive, discharge, and covenant not to sue the Operator, and its owners, officers, employees, contractors, affiliates, licensors, and agents (the “Released Parties”), from and against any and all claims, demands, damages, losses, costs, and causes of action of every kind, whether known or unknown, arising out of or relating to:
- your participation in any exercise or activity suggested by the Service;
- personal injury, bodily injury, illness, disability, or death;
- property damage;
- reliance on AI-generated or human-authored programming, cues, or load guidance;
- failure of the Service to account for an injury, limitation, or medical condition.
This waiver includes claims based on negligence of the Released Parties (but not claims that applicable law does not allow you to waive, such as willful misconduct where such a waiver is prohibited).
5. No indemnification by Torque Lab
Torque Lab and the Operator do not indemnify, defend, or hold you harmless for any injury, claim, loss, or liability arising from your training or use of the Service. You will not look to the Operator to pay medical bills, legal fees, settlements, judgments, or any other costs if you are hurt or if a third party claims you were hurt in connection with the Service.
6. Your indemnification of Torque Lab
You agree to defend, indemnify, and hold harmless the Released Parties from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) brought by you or any third party arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of law; (d) injury or death alleged to result from training you performed; or (e) content you submit (including inaccurate injury reports).
7. AI-generated content; no warranty it is safe or correct
Plans, cues, swaps, and overload notes may be produced by third-party AI models. Outputs can be incomplete, outdated, biomechanically unsound, or unsafe for you even when they look specific. You must use independent judgment and stop immediately if you feel sharp pain, joint catching, numbness, chest pain, unusual shortness of breath, dizziness, or any other warning sign.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED ACCESS. AI OUTPUTS ARE NOT WARRANTED TO BE SAFE, EFFECTIVE, OR SUITABLE FOR YOU.
8. Accounts, membership, and billing
Access may be invite-only or subscription-based. If you purchase a subscription, you authorize the Operator (through Stripe) to charge your payment method on a recurring basis until you cancel. You can cancel or update your card in the Stripe customer portal. Cancellation takes effect at the end of the current paid period unless otherwise stated at checkout.
A complimentary product trial, if offered, begins when you first finish your athlete profile—not at account creation—and lasts for the period disclosed in the product (currently 14 days), subject to generation limits. The Operator may change prices, caps, or trial length with notice for subsequent periods.
Fees are non-refundable except where required by law. Chargebacks initiated in bad faith may result in immediate termination.
9. Acceptable use
- Do not reverse engineer, scrape, or overload the Service.
- Do not use the Service to train anyone else as a coach-for-hire without written permission.
- Do not submit others’ personal health information.
- Do not attempt to bypass payment, trial, or generation limits.
10. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE RELEASED PARTIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, OR FOR PERSONAL INJURY OR DEATH, ARISING FROM THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE RELEASED PARTIES’ TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO THE OPERATOR FOR THE SERVICE IN THE THREE (3) MONTHS BEFORE THE CLAIM OR (B) TEN U.S. DOLLARS (US $10).
Some jurisdictions do not allow certain limitations. In those places, our liability is limited to the fullest extent permitted.
11. Dispute resolution
These Terms are governed by the laws of the state of the Operator’s principal place of business, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs arbitration.
Except for claims that may be brought in small-claims court or for injunctive relief to protect intellectual property, any dispute arising out of these Terms or the Service shall be resolved by binding individual arbitration. You waive any right to a jury trial and to participate in a class or representative action to the extent waivable.
12. Termination
You may stop using the Service and request account deletion as described in the Privacy Policy. We may suspend or terminate access for violation of these Terms, non-payment, abuse, or if we discontinue the Service. Provisions that by their nature should survive (including Sections 2–7, 10–11, and 13) will survive termination.
13. Miscellaneous
These Terms, plus the Privacy Policy and Medical & Safety Disclaimer, are the entire agreement. If a provision is unenforceable, the remainder stays in effect. Failure to enforce is not a waiver. You may not assign these Terms. We may assign them in connection with a merger, sale, or reorganization.
Contact: torquelabhelp@gmail.com